The following are genuine extracts of customer feedback from a combination of unsolicited testimonials and from a recent customer survey. We welcome all your feedback as we wish to provide the best possible products and service as well as doing our best for the animals and the environment.
All our meat is supplied by Rother Valley Organics. Hilton Hotel Brasserie Restaurant Heathrow terminal 4
A great weekend here at Park House, beautiful weather and hotel bursting at the seams with happy folk, waxing lyrical about the Rother Valley organic produce (including the owner himself!). May 2009
We just wanted to thank you very much for the Turkey - it was the best we have ever tasted - moist but with a good texture and tons of flavour. MW and the family
This is a belated 'thank you' for an excellent organic turkey - beautifully prepared & delightful when cooked! I was not keen on turkey previously but you've changed my mind!!Please keep me on your Christmas list and remind me to order in good time. Thanks again and,also, thanks for the present of mistletoe - it was put to good use! PH PS. The sausages,too, were as delightful as the young lady who recommended them!
This year's Christmas dinner was the finest I can remember in over 70 years. The joint of beef was such an excellent product. I shall certainly buy beef produced at your farm in the future. MC Jan 08
Just wanted to tell you that your turkey was quite the nicest any of us had ever eaten. Best wishes, CH (Winchester)
I can honestly say that was the best turkey we have ever eaten - it looked so delicious before it even went in to the Aga - congratulations to all of you for your delicious produce! Many thanks. Yvonne ps I terrorised everyone with the mistletoe - even the postman!
hi, email to say that the salt beef was superb, which made the xmas lunch as i dont like turkey many thanks and happy new year. jim
Just wanted to write and tell you how delicious our rolled sirloin was last Sunday. My niece (normally) hates beef but had so many extra helpings - she said it was the best meat she had ever tasted! I am a new customer and will definitely use your farm for all my meat
My daughter said it was the best meat she had tasted - and considering she has always been a difficult eater - that is a real compliment ! I will definitely order again.
Yes and the quality of the meat is superb! I have recommended you to many friends and acquaintances! I shall certainly be ordering from you again in the not too distant future!
The meat was delicious...
We cooked some of the steaks just last week and they were delicious. I think all of your meat is very good value for money, especially considering your commitment to animal welfare.
I'VE RECOMMENDED YOU TO A NUMBER OF FRIENDS, HAVING HEARD ABOUT YOU FROM A FRIEND.
The online shop is fine. Best of all is your helpful and friendly attitude. Well done!!
The quality and taste was extremely good. The pricing may not be as cheap as the cheapest supermarkets but everyone must appreciate that they will pay a bit extra for a premium product.
The packaging was fine and the meat was well packed and labelled. - some people may expect a slighly swisher box than the polystyrene box we had, however we think it is far more important to keep the goods as cool as possible, especially as some customers may be out and the box left outside the door. This was our experience and the meat kept nice and cool within the box.
The meat arrived in good condition.
Your online shop is fine to use - it may be worth pointing out to people with Apple Macs that they will need to use Internet Explorer to order rather than the Netscape Navigator which is often the default broswer on Apples.
The delivery system is fine - it worked well for us
Sorry we could not come up with more constructive comments but our experience was very good and we will be ordering more meat shortly.
Very happy with my last two orders. Price is obviously higher than non organic meat but the quality (less shrinkage, more tender and all the stuff that is not added to the meat) and taste of organic farmed meat justifies the higher price for me.
Fantastic quality and taste, price seems competitive.
meat arrived in excellent condition.
the online shop very easy to use
Excellent delivery system. We would and have recommended you to all our family and friends.
Were you happy with your order, quality, price, taste etc?
Yes and the quality of the meat is superb!
Fantastic to have a local delivered organic meat supplier, will continue to use you in the future.
I have recommended you to many friends and acquaintances! I tend to buy our organic chicken and lamb locally, so it takes my husband and I some time to get through all the meat in one order, but I shall certainly be ordering from you again in the not too distant future!
Taste & quality usually excellent.
We have given friends and acquaintances Rother Valley details based on how pleased we are with the meat we have received.
Just a quick note to thank you and everyone else again for your assistance with my order last week - the meat was fantastic, and everyone commented on it on Saturday night. I'll certainly be buying a lot more from you in future!
Just a quick note to say thanks for our yummy Christmas turkey.
You delivered on time (actually a day early, to my mum's house in North Wales), and the bird was delicious. Great service!
Keep up the good work - I hope that one day all food production will be organic and focused on animal welfare. Until then I will continue to support those producers that are!
Thank you all at Rother Valley for such wonderful service. I had my first order from you delivered just before Christmas and had the best beef I have ever tasted it was fabulous!
To find such lovely people as Shon and Simon in today's farming environment is so refreshing. I am spreading the word to all and sundry here in Surrey about your products and wish you all well for 2005.
Hi, I just wanted to thank you for the splendid Christmas order we had from you. It was delivered early on the day you promised (so no waiting around that day), nicely packed, and cool!
The turkey was the best we've ever bought, loads of lovely white meat, the sausages and rashers were great, and the ham very tasty. And you were so helpful when I placed the order! I have been singing your praises to everyone!!
Congratulations on your very professional business. I have always admired your Angus cattle and enjoyed your beef from Durleigh Marsh. Long may you prosper.
Thank you for your friendly reception when we collected our order last Thursday. We've sampled your bacon for the first time today - what an improvement on the usual supermarket stuff!! Wonderful flavour.
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